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Yellow Page Search > Russel Mazda Subaru Vw
Russel Mazda Subaru Vw - (410) 744-2300
Russel Mazda Subaru Vw
6624 Baltimore National Pk Ste 1
Baltimore, MD 21228
(410) 744-2300 Neighborhoods: Catonsville
Markets:
Baltimore, MD Metro
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Customer Reviews
Avoid car service
Reviewed by michael26 on
2008-06-09T08:13:28Z
I've taken my car to their mechanics 3 times in the past year and a half. While they might be nice to you inside, and with a big smile explain to you what's wrong with your car DON'T TRUST 1 WORD FROM THEM. They love replacing parts that don't need to be replaced just to bill you for additional hours. They will charge you an hour of labor for a part even if it took them 10 minutes to install. There were new sounds from the engine each time I left the dealership and I believe that they intentionally broke parts in my vehicle just to charge me to repair them. I also don't like it when car mechanics cannot show me the work they have done.
I don't recommend the place to anyone. I've taken my car to autohaus after that and although didn't get a much lower price I saw big improvement in my car operation. In addition, Autohaus showed me which new parts they installed and explained how they work.
Pros: Parking space, fake smiles
Cons: Poor car mechanics, will double charge you for parts maybe not even installed
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